Store Manager

Store Manager (Charity Retail) | Oxford | 30-hour Contract

About the role

Zachary Daniels is seeking an experienced Store Manager to lead a busy charity retail store with a strong environmental and creative mission. This part-time (30 hours) role offers an excellent opportunity for someone looking to balance leadership responsibility with work-life balance. Reporting to the Chair of the Board of Trustees, you will manage the day-to-day running of the store, lead staff and volunteers, and create a welcoming, well-organised and commercially successful environment. There is a really opportunity to make a difference to the physical store space but also longer term to create engaging and creative work shops.

Key responsibilities

• Lead, manage and support staff and volunteers, including recruitment and supervision
• Deliver excellent customer service and donor experience
• Oversee merchandising, stock management, pricing and promotions
• Plan rotas and ensure the store opens during agreed trading hours
• Maintain high standards of cleanliness, safety and security
• Lead on Health & Safety compliance and risk assessments
• Build relationships with customers, community groups and partners
• Organise and support events, promotions and local engagement activity
• Manage cash handling, basic financial records and performance reporting

About you

You will have:

• Experience in retail management or a leadership role with transferable skills
• Strong leadership and communication skills
• A proactive, organised and customer-focused approach
• Confidence managing a diverse team of staff and volunteers
• Energy, enthusiasm and an interest in sustainability or community impact

Salary: -27,300 per annum (-21,840 pro rata, based on 30 hours per week)
Hours: 30 hours per week, Tuesday to Saturday (every Sunday off)
Location: Oxford

BH35418