Store Manager - Costa Coffee Northwood Hills

Overview

Store Manager - Costa Coffee role at CC SOAR GROUPWhat we offer

Competitive starting salary.Great opportunities to progress and develop.Free handmade drinks and 50% discount on food and bottled drinks (while on shift).Company pension scheme and matched contributions.Great managers incentive schemes including various bonus schemes.About the role

It is all about coffee, but not any coffee it’s Costa Coffee. You’ll perfect your craft through training, taking care to make every customer experience an awesome one. You will take accountability of the profit and loss for the store and look to maximise where possible. You will be responsible for:Efficient management of the store operation, ensuring we deliver the best coffee experience to our customers.Plan and coordinate weekly rotas, shifts and staff holidays.Driving sales growth through working with your team to maximise key sales areas and KPIs.Effective financial management of your store PandL, working to productivity and gross profit targets.Developing your team and ensuring that all team members receive the best training in-store supplemented through the online learning platform.Support your team by motivating, coaching, engaging and managing your team to drive their performance and deliver excellent customer service and store standards.Manage the stock and order systems for food and consumables ensuring that the store has 100% supply of items for the customer.Ensure the store is operated adhering to all company standards, polices and procedures.Ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction - completing all relevant checks, standards, food and health and safety checks and taking necessary remedial action or escalating as required.Implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary.What we are looking for

An experienced general or deputy hospitality manager from a preferred branded background that has a passion for people, a flair for great service and attention to detail. This is a full time role so candidates must have a fully flexible approach to work.Job details

Employment type: Full-timeJob function: Sales and Business DevelopmentIndustries: ..... full job details .....