Store Manager - Central, Thames & North East London Areas

Store Manager - Central, Thames and North East London Areas

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Store Manager - Central, Thames and North East London Areas

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Marks and Spencer .Overview

As Store Manager, you’ll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in.This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.What you’ll do

Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.Own the change agenda landing transformation initiatives with clarity, urgency and pace.Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.What you’ll need / Who you are

A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.Confident working across commercial, visual, operations and people performance and bringing them together for impact.A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.Resilient and passionate about delivering in a transformational environment, challenging the norm and delivering a business fit for the future.Strong planning, performance management and resilience; able to balance big picture with detail and set clear expectations.A proven track record of performance management, able to lead teams to deliver results at pace.Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.Skilled in building partnerships across your team, peers and region to share insights, solve problems and deliver transformation.What’s in it for you

20% colleague discount across all MandS products and many third-party brands for you and a household member.Competitive holiday entitlement with the potential to buy extra days.Discretionary bonus schemes based on personal objectives and business performance.Generous Defined Contribution Pension Scheme and Life Assurance.Tailored induction and a wide range of training programmes.Perks and discounts via MandS Choices to support financial and personal wellbeing.Industry-leading parental, adoption and neonatal policies providing support and flexibility for your family.Wellbeing support for all colleagues including 24/7 Virtual GP and PAM Assist.A charity volunteer day to support a cause you’re passionate about.Everyone’s welcome

— Marks and Spencer strives to be an inclusive organisation, and we’re committed to building diverse and representative teams.Lead with purpose. Own the outcomes. This is your store. Take Your Marks and apply today.Job details

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustries: ..... full job details .....