Store Manager

VACANCY: Store ManagerLOCATION: IlkleySALARY: Up To £33500Aqumen Recruitment is thrilled to present a remarkable role for a Store Manager at a prestigious store in the beautiful town of Ilkley. This is a chance to join a company with over a century of heritage, still proudly owned by its founding family. This independent retailer is renowned for its commitment to family values and exceptional customer service.As a Store Manager, you will lead a dedicated team of 15 staff, managing a store with an annual turnover of approximately £950k. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.Key responsibilities include:- Collaborating with the Operations Manager to review and achieve sales turnover budgets, and communicating these goals to your team.- Supporting branch staff and overseeing specific sales transactions.- Ensuring all staff are fully trained to maximise sales potential.- Managing overhead budgets and maintaining staff costs within budgeted plans.- Recruiting and inducting staff in line with company standards.- Delivering exceptional customer service in accordance with the Five Star Service Agreement.- Handling customer complaints professionally and ensuring after-sales service is utilised effectively.- Maintaining high standards of window and interior displays.- Using merchandise reports to promote products effectively.- Monitoring ..... full job details .....