Store Detective

TSS is looking for an SIA Store Detective in the Cheltenham area, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Position: Store Detective Location: Cheltenham (with travel to Gloucester) Pay Rate: £17.00 per hour Hours: Various Shifts: Various Applicants must hold an SIA Door Supervisor licence. Applicants must have experience as a Store Detective or have a minimum of 3 years in Retail Security. Driving is an advantage but not essential, however applicants must be willing to travel. Your Time at Work As a Store Detective your duties include: - Ensure Premises Security: Deter threats, ensuring safety and security at all times. - Enforce Company Policy: Safeguard customers, colleagues, and visitors through delivery of loss prevention policies - Customers First; Help create a warm and welcoming first impression for customers - Report and React: Swiftly report incidents using digital reporting platforms, escalating issues to in-store management - Forge Strong Partnerships: Maintain effective relationships with local security/ Business Improvement Districts and Police - Vigilance: Be vigilant and proactive to detect and prevent shoplifting incidents - Conflict Resolution: support with the de-escalation of incidents using conflict management techniques Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you''ll ..... full job details .....