Store Administrator for Mappin & Webb

Overview

As a Store Administrator for Mappin and Webb you will play a key role in ensuring that all areas of administration within the store are kept in line with company procedures. You will build on your retail and product knowledge and be a dedicated and committed team player offering consistent support to the Store and wider business, with a passion for delivering excellent customer service to ensure everyone has an amazing experience in our Stores.Responsibilities

Ensuring all administrative tasks and related documentation adhere to Company Audit and Security procedures, including stock control, end of day paperwork and bankingEnsuring enquiries and orders are dealt with in an efficient mannerManaging all internal stock and repair systems in line with audit proceduresEnsuring quality housekeeping and efficient set-up in all admin-associated areas of the storeAssist on the retail side as requiredDelivering an exceptional customer experienceAdhering to policies and proceduresContinuous development of product knowledgeCompletion of relevant training via e-learningAdhering to the company dress codeExcellent planning and organisational skillsIT literateFlexible and adaptable to changeMotivated, proactive and dedicatedExcellent interpersonal and communication skillsNumerateDesirable Experience

Jewellery and watch product knowledgeAdvanced selling and negotiation skillsExternal jewellery qualificationsVisual merchandising skillsWorking towards sales targetsAdditional Information

As a Store Administrator, you will be responsible for ensuring all areas of administration within the store are kept in line with company procedures; you will be using your excellent interpersonal skills and passion for the business to engage with customers and colleagues. A committed and dedicated team player who will be required to assist at times, identifying, sharing and spreading best practice not just in your own Store but throughout the wider business. You will be well presented at all times with a positive "can-do" attitude; delivering excellent customer service to everyone that you meet, you will play a key role in the Store''s ..... full job details .....