Stock & Returns Controller

Stock & Returns Administrator

Woking

-26,000 DOE

My client is seeking a detail-oriented Stock & Returns Administrator to manage inventory accuracy and oversee the end-to-end returns process.

You will collaborate with cross-functional teams, including Warehouse, Customer Care, Operations, Merchandising, Ecommerce, and Finance, to improve processes, reduce waste, and maintain high service standards.

Benefits

• Generous Holiday allowance + your birthday off
• Company Bonus scheme
• Hybrid working
• An onsite chef that provides free breakfast and lunch

Key Responsibilities

• Maintain accurate stock records across systems and warehouse reports
• Investigate and resolve stock discrepancies and variances
• Conduct regular reconciliations and stock counts with fulfilment partners
• Support inventory reporting, stock adjustments, and month-end processes
• Manage the operational returns process, ensuring accurate inspection and timely restocking
• Monitor return volumes, reasons, and performance, identifying improvements

Key Skills & Experience

• Experience in stock control, inventory management, or warehouse operations
• Strong attention to detail and problem-solving skills
• Proficiency in Excel or Google Sheets
• Ability to manage a varied workload in a fast-paced environment
• Collaborative approach with strong organisational skills
• Experience in ecommerce or retail environments
• Familiarity with inventory/WMS/ERP systems

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