Stewardship Manager

Crisis is the national charity for people experiencing homelessness. We believe everyone should have the foundation of a safe, affordable home. Location: Hybrid from our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis'' Hybrid Working Policy. Contract: Permanent About the role This is an exciting opportunity to lead the delivery of high-quality stewardship and donor engagement for some of Crisis'' most committed supporters. As Stewardship Manager, you will ensure high-value donors receive meaningful, timely and supporter-centred communications and experiences that build trust, confidence and long-term support for our mission. You will also lead and develop a small stewardship team, driving excellent delivery, strong processes and effective use of CRM and engagement systems. This is a highly collaborative role that combines people management, project delivery and supporter-focused thinking. Your experience We are very open to hearing from a range of candidates with different backgrounds. You may be: A Stewardship Manager, Donor Relations Manager or Donor Experience Manager, leading supporter engagement, reporting and stewardship programmes for major donors, trusts or corporate partners. A Major Giving, Philanthropy or Trusts fundraiser who enjoys donor engagement who wants to specialise in supporter experience. A fundraising operations or supporter engagement professional with experience ..... full job details .....