Station General Manager

Overview

Station Manager - Belfast InternationalLocation: Belfast International AirportReports to: Regional Operations Director, Western EuropeLead Operational Excellence at SwissportAs a Station General Manager, you''ll play a pivotal role in driving performance, safety, and strategic growth at station level. Reporting to the Regional Operations Director, you''ll be responsible for leading day-to-day operations, delivering exceptional service, and ensuring financial and operational success across a dynamic and diverse workforce.This senior leadership role is benchmarked against Swissport''s core competencies: Driving Transformation, Applying Commercial Acumen, Owning Business Opportunities, Coaching and Developing Others, Establishing Direction, and Executing for Sustainable Results.Responsibilities

Safety LeadershipDrive a positive safety culture by implementing and monitoring safety and security measures for people, equipment, facilities, and aircraft operations.Ensure consistent application of people management practices and achieve high health, safety, and security standards.PandL and Operational PerformanceTake full ownership of the station''s PandL, meeting financial targets and identifying opportunities for improvement.Manage budgets and propose investments in infrastructure, technology, and resources to optimize performance.Leadership and Stakeholder EngagementLead and develop a high-performing team to meet business objectives and comply with regulations.Build strong relationships with stakeholders, including airline and airport management, customs, and control authorities.Promote employee engagement and recognition to foster a collaborative culture.Service Excellence and EfficiencyMonitor and enhance quality standards, ensuring resource alignment for consistent service delivery.Implement corporate KPIs and drive continuous improvement in safety and operational workflows.Business Growth and StrategyDevelop and maintain key customer relationships to secure new business and retain existing accounts.Collaborate with the Regional Operations Director to align with strategic objectives and support growth initiatives.Relationship BuilderFoster trust and collaboration across teams, stakeholders, and central support functions.Drive a customer-focused culture, aligning services with evolving client needs to deliver exceptional value.Qualifications

Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance delivery.A minimum of 3 years'' experience with significant PandL accountability and leadership of large teams.Embrace change as a constant, navigating unpredictability with confidence and resilienceCommunicate with clarity and purpose, helping teams understand and align with Swissport Western Europe\''s strategic directionBuild strong, trusting relationships across all levels of the organisationWelcome diverse perspectives and foster a collaborative, inclusive working environmentChampion a culture of innovation, empowering teams to think creatively and stay agilePromote flexibility and adaptability to ensure operational continuity and responsivenessDemonstrate a strong sense of urgency, with a commitment to service excellence and continuous improvementUphold the highest standards of personal and professional integrityExhibit outstanding organisational skills, attention to detail, and the ability to prioritise effectively under pressure in a fast-paced, complex environmentThis is your opportunity to lead at the heart of airport operations, shaping the future of ground services with Swissport. If you''re ready to make an impact, we''d love to hear from ..... full job details .....