Station Assistant

Station Assistant - Exeter St DavidsLocation: Exeter St Davids StationContract: Fixed-Term Contract until 5th September 2026 (Other opportunities after)Hours: Full TimeWorking Pattern: Rotating rota across 7 days per weekTypical Shifts: 09:00-17:00 and 11:00-18:00We are currently recruiting for a Station Assistant to join the team at Exeter St Davids Station on a full-time basis until 5th September 2026.This is a varied and customer-focused role at one of the region''s busiest stations. You will play a key part in delivering an excellent customer experience, supporting passengers throughout their journey, and helping to maintain a safe, welcoming, and efficient station environment.Please note that this role requires a good level of physical fitness, as you will be standing and walking for extended periods throughout your shift.Key ResponsibilitiesProviding exceptional customer service to passengersOffering travel information and journey assistanceSupporting passengers with wayfinding and station facilitiesAssisting customers with reduced mobility and accessibility requirementsMaintaining a safe, clean, and welcoming station environmentResponding to customer enquiries professionally and confidentlySupporting station operations during busy periods and service disruptionWhat We''re Looking ForExcellent customer service and communication skillsA friendly, approachable, and professional attitudeThe ability to remain calm under pressureStrong teamwork skills and a willingness to ..... full job details .....