SRE Operations Transformation Lead

SRE Operations Transformation LeadContract Daily Rate: 900 - 1200 (inside IR35 via umbrella)Contract Length: 6 months initiallyLocation: Hybrid Working Available - London/Bromley 3 days per week and remote working 2 days per weekRole Summary:Our client, a leading organisation in the Global Banking and Payments sector, is on a mission to establish and scale Site Reliability Engineering (SRE) within a highly regulated banking environment. We are seeking a seasoned SRE practitioner who will play a pivotal role in transforming traditional L2 production support into a robust SRE operating model. This position will focus on embedding SRE practises across critical payment and banking services, aiming to achieve measurable reliability outcomes, reduce manual toil, enhance automation, and improve service visibility.Key Responsibilities:SRE Operating Model and TransformationLead the design and implementation of the SRE adoption strategy, transitioning from conventional L2 support to reliability engineering.Foster collaboration between SRE, application teams, and platform teams to encourage consistent workflows.Reliability Measurement and DecisioningPromote the adoption of Critical User Journeys, Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for key services, ensuring metrics align with user experience and business goals.Guide teams in utilising error budget-based decision-making to balance reliability with delivery velocity and operational ..... full job details .....