SRE Operations Support

Job Description The SRE Operations Support role acts as a Subject Matter Expert within a dedicated Site Reliability Engineering team, responsible for managing, maintaining and troubleshooting complex production environments. You will support multiple stages of the deployment life cycle, ensuring applications are delivered reliably, thoroughly tested and effectively monitored. Working closely with both support and engineering teams, you will help maintain the stability, performance and reliability of mission-critical systems. ?Responsibilities Deploy applications across all production environments, including Staging, Pre-Production, UAT and Production.Troubleshoot application and system issues, identifying root causes and implementing effective solutions.Perform testing and quality assurance activities following deployments to validate functionality and stability.Develop and enhance testing and deployment guidelines to support consistent and reliable releases.Monitor client systems to ensure services are operating as expected and performance remains within agreed thresholds.Implement automation processes using proprietary worker and job management systems to improve operational efficiency.Collaborate with support teams to triage, investigate and resolve issues impacting live systems.Create SQL queries and scripts to process workloads and support operational requirements.Investigate system performance issues and recommend optimisation opportunities where appropriate.Support ..... full job details .....