Sr IT Services Manager - Financial Services, ITIL v4 Foundation

IT Senior Service Manager 65,000 - 75,000 Plus Superb Benefits Package inc achievable 25% bonusHybrid role with 80% homeworking and 20% in WarwickshireThis is a fantastic career opportunity with an award winning financial services client to - Lead and govern the end-to-end IT Service Management function, ensuring all internally and externally delivered services meet business needs, contractual commitments, and strategic objectives.Shape, consult on, and oversee services from design and transition through to operation and continual improvement, embedding best practice and driving consistent service quality.About the role -Oversee the IT Service Management function, ensuring effective management of all IT services throughout their lifecycle.Play a key role in shaping and reviewing IT Service Terms and Conditions, service definitions, and contractual commitments.Collaborating with strategic suppliers and internal stakeholders, you will identify and implement improvements that support corporate strategy, policies, and regulatory obligations.Accountable for the successful delivery of services, ensuring effective project engagement, clear service introduction, and well-defined team responsibilities, while providing senior stakeholders with clear, insightful reports.Defining, implementing, and overseeing governance for supplier contracts and internally delivered services.Provide effective escalation, control, and risk mitigation to ensure compliance with audit, regulatory, and ..... full job details .....