Sr. Escalation Engineer - Client Services

Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position. Position Summary This is an exciting opportunity to join a growing Global Support Organization and provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years'' experience securing the world''s most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products and services to improve the security of applications that rely on encryption and digital signatures. By protecting the confidentiality, integrity, and availability of sensitive information that flows through today''s traditional, virtualized, and cloud-based infrastructures, Thales helps organizations reduce risk, demonstrate compliance, ..... full job details .....