Sports Centre Duty Manager

Chichester College Group has an exciting opportunity for you to join us as a Sports Centre Duty Manager based in Chichester??????. You will join us on a full-time basis and in return you will receive a competitive salary of £26,716 - £29,196 per annum.
We’re looking for an enthusiastic and reliable individual to join our team as a Duty Manager at the Chichester College Sports Centre on a full-time basis.
This is an ideal opportunity for someone with a keen interest in sport, leisure, fitness or related fields who wants hands-on experience in running a busy, customer-focused facility. You’ll gain valuable operational and leadership skills whilst working in a professional and supportive environment.
The Sports Centre Duty Manager Role:
As a Duty Manager, you’ll play a key part in the day-to-day running of the Sports Centre. You’ll be responsible for supervising staff, maintaining safety and cleanliness, setting up for activities, and ensuring our customers have a great experience.
Key Responsibilities of our Sports Centre Duty Manager:
- Leadinf the daily operations of the Sports Centre, ensuring all areas are clean, well-maintained, and appropriately staffed.
- Responding promptly and effectively to customer issues and operational challenges.
- Providing exemplary customer service, handling queries, complaints, and feedback professionally.
- Overseeing and motivating Sports Centre staff, ensuring they are well-trained and capable of delivering high-quality service.
- Ensuring compliance with health and safety legislation, risk management, and safeguarding policies.
- Working closely with curriculum departments to ensure academic programmes have access to required facilities and resources.
- Analysing customer data to identify trends, forecast demand, and optimise pricing strategies.
- Planning and delivering marketing and promotional campaigns to increase awareness and participation.
Our ideal Sports Centre Duty Manager should have the following skills and experience:
- A strong understanding of the leisure industry and experience of managing sports or leisure facilities
- Proficient in using leisure booking systems
- Education to GCSE standard (or equivalent), grade C/4 or above including English and Maths
- Proven customer service and communication skills (written and verbal)
- Proactive, self-motivated, and able to work independently
Our Staff Benefits:
We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:
- Local Government Pension Scheme – the Group contributes 20.4% of your actual pensionable pay.
- 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
- Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
- Family friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service).
- Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities.
- And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.
- Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning.
Closing date: 11 August 2025
Interview date: 22 August 2025
If you would like to learn more about our Sports Centre Duty Manager role, then please click ‘apply’ today!
Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.
The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.
We are an equal opportunities employer.