Specialist Officer

Systems Officer Rugby Contract Flexible Our client is looking for an experienced is looking for a Systems Officer Looking for someone who is familiar with front and backend functions of Civica Cx Housing (noting there are other Cx programmes but we want the housing one please). We need someone who understands Civica Cx for Housing please (as opposed to other Civica products or Cx for different specialities) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. These are the main tasks that spring to mind. Ability to build reports from Cx Completion of annual statutory reports pulled from Cx such as LADR and LAHs and checking the data within these reports Manage upgrades through test and moving into live system, feeding back and resolving issues as they arise. Ability to launch new features and modules such as SMS messaging and tenant portal. Ability to continue developing the data on Cx such as adding leaseholders. Have day to day account management abilities deciding when a support call needs to be logged, logging it, comfortable in having discussions with Civica support desk and internal colleagues and moving forward to resolving the issue Setting up and deleting new users and restricting permissions etc Liaison with finance colleagues to make sure payments go on to accounts. Dealing with Cx queries from users and abilities to fix some things Working on interfaces with different systems ..... full job details .....