Specialist Housing Partner (Independent Living Housing Officer)

Location: Eaglesthorpe Scheme, Peterborough, 100% onsiteSalary: £30,912 per annumContract: PermanentHours: 35 hours per week, Monday Friday, 9am 5pmA place to create moments that matter.Thousands of families rely on our client for a safe, affordable home, and as the housing crisis deepens, their work has never been more important. They believe everyone deserves a place to call home, and this drives everything they do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you''ll be at the heart of Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you ll be a trusted presence and a force for good. What You ll Do • Be a visible, supportive presence in schemes, building strong relationships with residents.• Work with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour and tenancy matters with confidence and care.• Collaborate with internal teams and external partners to deliver joined up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won t just be managing housing you ll be creating supportive ..... full job details .....