Specialist Housing Partner (Independent Living Housing Officer)

Location: Eaglesthorpe Scheme, Peterborough, 100% onsiteSalary: £30,912 per annumContract: PermanentHours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be.The RoleAs a Specialist Housing Partner (Independent Living Housing Officer), you''ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you''ll be a trusted presence and a force for good.What You''ll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored.Why This Role Matters You won''t just be managing housing - you''ll be creating supportive ..... full job details .....