Spares Coordinator

Job DescriptionSpares CoordinatorNewark, Full Time, Permanent£Attractive SalaryFuture Prospects Group are pleased to be working with our clients to help them find their Spares Coordinator, you will act as the primary point of contact for customers requiring spare parts. You will work closely with customers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion.THE ROLEYour responsibilities as a Spares Coordinator will include:Customer Liaison - handling incoming customer spare''s requests in a prompt, friendly and professional manner.Coordinate orders from receipt through to completion, liaising with internal departments, and customers throughout.Maintain accurate records: updating logs/spreadsheets.Prepare accurate quotations for spares and issue them to customers in line with internal processes.Resolving any queries or complaints.Ensure any invoice related queries are dealt with in a timely manner.Administration - ensuring the system and Spare''s project files are kept up to date.Assisting the Service Manager in various tasks.Attend Training Courses as and when required.THE CANDIDATEThe ideal Spares Coordinator will be able to demonstrate the following key skills and experience:Previous experience in a similar technical service role.Excellent verbal and written communication skills.Experience working in a customer service or customer facing ..... full job details .....