Spares and Service Administrator

Your new company A well-established and growing manufacturing organisation is seeking a proactive and organised Spares and Service Administrator to join its busy customer support team. This is an excellent opportunity for an experienced administrator with strong customer service skills who enjoys working in a fast-paced environment and managing multiple priorities. This role is pivotal in ensuring customer orders, service requests and administrative processes are handled efficiently and accurately, while maintaining excellent levels of customer service.Your new role As Spares and Service Administrator, you will be responsible for supporting customers, suppliers and internal teams to ensure the smooth processing of orders and service requests.Key responsibilities will include:Answering incoming telephone calls and responding to customer enquiriesManaging telephone and email correspondencePreparing and issuing customer quotationsProcessing customer orders accurately using internal systemsMonitoring and progressing orders through to completionLogging service requests and coordinating support activitiesMaintaining accurate electronic and manual recordsRaising and sending purchase orders to suppliersLiaising with customers, suppliers and internal departmentsProviding general administrative support as requiredEnsuring company procedures and standards are adhered to at all timesWhat you''ll need to succeedTo be successful in this role, you will have:Previous administration and ..... full job details .....