£16.92 - £19.49 per hour
About the Role
The Spare Parts Sales Specialist position in Coventry is a temporary, office-based role paying £16.92 to £19.49 per hour. This full-time contract involves preparing quotations, processing orders through ERP systems, and managing returns, repairs, invoicing, and credits for the UK and Ireland markets. Candidates will monitor open orders, ensure timely delivery, and expedite backorders. Strong aftersales and customer service abilities are essential, alongside experience with order management. This role, offered by Manpower UK, carries potential to become permanent. Key skills include accuracy, communication, and ERP proficiency.
Spare Parts Sales Specialist (UK andamp; Ireland)
Coventry (Office-Based)
£16.92 - £19.49 per hour (£33,000 - £38,000 per annum, DOE)
Full-Time | Temporary (with potential to become permanent)
About the Role
We are currently recruiting for a Spare Parts Sales Specialist to join a leading organisation within the engineering and automation sector.
This is a fantastic opportunity for an experienced aftersales / customer service professional to join a fast-paced, collaborative team, with a strong possibility of securing a permanent position.
Key Responsibilities
Order Management andamp; Aftersales
- Prepare and issue accurate spare parts quotations
- Process customer orders using ERP systems
- Manage returns, repairs, invoicing, and credits
- Monitor open orders and ensure timely delivery
- Expedite backlog orders to maximise output
Customer Service
- Build and maintain strong customer relationships
- Provide high-quality support across phone and email
- Deliver service in line with SLA expectations
Digital andamp; Sales Support
- Support customers using the E-Store platform
- Assist with onboarding to digital systems
- Work with European teams to improve processes
Inventory andamp; Continuous Improvement
- Monitor stock levels and manage backorders
- Support inventory optimisation
- Contribute to process improvements and KPI tracking
About You
Experience
- Minimum 4 years in aftersales, customer service, or similar role
- Experience using ERP systems (SAP or JD Edwards desirable)
- Background in technical, engineering, or B2B environments preferred
Skills
- Strong communication and customer-focused approach
- Excellent organisational and problem-solving skills
- Commercial awareness and attention to detail
- Ability to prioritise in a fast-paced environment
- Team player with a proactive mindset
Working Hours
- Monday to Thursday: 08:00 - 16:45
- Friday: 08:00 - 15:45
What''s in It for You
Competitive salary up to £38,000 DOE
Early finish every Friday
Opportunity for permanent employment
Work within a global, industry-leading business
Supportive and professional team environment
Apply Now
If you''re an experienced aftersales or customer service professional looking to work in a technical, fast-paced environment - we''d love to hear from you.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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