Spa Reception and Membership Manager - London

Spa Reception and Membership Manager - LondonCurate exceptional arrivals. Build lasting relationships. Elevate every experience.At Hotel Indigo and K West Shepherd''s Bush, our Spa and Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception and Membership Manager, you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts.This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What''s Our Story?Inspired by the individuality and creativity of Shepherd''s Bush, Hotel Indigo brings the neighbourhood''s character to life through thoughtful design, authentic experiences, and personalised service.Within this vibrant setting, our Spa and Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception and Membership Manager, you''ll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless.Here''s what you can look forward to as our Spa Reception and Membership Manager:Annual Salary: 38,000 Commission structurePension with company contributions50% discount in all our restaurants and ..... full job details .....