Spa Manager - SE London

We are currently recruiting on behalf of our client for an experienced and passionate Spa Manager to lead the day-to-day operation of a premium spa in South East London. This is an exciting opportunity for a motivated spa professional with proven management experience to take ownership of spa operations, lead and develop a team, and deliver an exceptional experience for every guest. Our client is looking for a confident and commercially minded individual who can maintain excellent service standards, drive team performance and ensure the smooth and efficient running of the spa. The Role As Spa Manager, you will be responsible for the overall management of the spa, ensuring operational excellence, strong team performance and outstanding customer service. Your key responsibilities will include: Overseeing the day-to-day running of the spa and maintaining high operational standards. Leading, motivating and developing the spa team to achieve departmental targets. Managing staff rotas, training, performance and development. Ensuring guests receive an exceptional and consistent customer experience. Monitoring financial performance, controlling costs and managing stock levels. Supporting marketing initiatives, promotions and events to increase revenue and guest engagement. Ensuring treatments, reception and all guest-facing services meet the required standards. Maintaining health, safety, cleanliness and presentation throughout the spa. Resolving guest queries and ..... full job details .....