Solutions Architect, Dynamics

Solution Architect - Microsoft Dynamics CEMilton Keynes Hybrid Permanent Full time - 35 hours £75,000 - £90,000Join the ICAEWAt ICAEW, you''ll be part of an organisation that''s shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you''re looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.Role ProfileTo design and support the delivery of scalable, user-centred solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform, aligned to ICAEW''s strategic goals. This role plays a critical part in enabling efficient and effective member, customer, and stakeholder engagement through CRM capabilities that are secure, integrated, and future-ready. Responsibilities include: Design Dynamics CE solutions that are extensible, modular, and aligned with best practices in configuration-over-customisation. Ensure solutions are user-centric, maintainable, and built to meet ICAEW''s business process needs across functions such as membership, sales, customer service, and marketing. Provide architectural oversight across the Dynamics CE ..... full job details .....