Solution Architect (Salesforce)

OverviewWe believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all here at Sky.

What you''ll do

Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)

Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.

Employ robust engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across Communities of Practice to foster a culture of continuous improvement and define and implement best practices across the Salesforce ecosystem.

Perform technical analysis, design and support implementation of changes to the Salesforce platform following best practices, leveraging OOTB capabilities and customization when necessary.

Contribute to improvement of DevOps processes, ways of working and tools including Scrum, user support, platform security, quality, version control and CI/CD.

Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.

Manage and train a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Communications Cloud components including OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures.

What you''ll bring

Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Communications Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.

Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart-based APIs), Lightning Web Components, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.

Experience of Salesforce core and Communications Cloud performance considerations and knowledge/techniques to avoid performance degradation.

Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.

Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns. Knowledge of TOGAF principals would be advantageous.

Experience with Version Control Systems and CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of SonarQube or other static code analysis tools and ELK or Splunk for log analysis would be beneficial.

Team overviewUKandI Technology – Ground-breaking projects. Innovative tech. Top innovation. You’ll work across technology projects that drive Sky’s TV, broadband, mobile and Sky Connect services, delivering technology roadmaps that support UK and Ireland businesses with a focus on customer innovations for Sky Glass. You’ll also design, develop and deliver digital services for millions of customers across the UK.

The rewardsThere are many perks when you join Sky. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you''ll workHybrid working: We embrace flexible working and split time between our offices and working from home. You''ll learn more about how hybrid working looks for your role later in the process.

Your office spaceLivingston Watermark House. Our campus is a short distance from Livingston South train station with onsite parking. Enjoy onsite canteen facilities and onsite gym, plus leisure options.

We''d love to hear from youInventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It''s a place to explore what if, how far, and what next. If you believe in better, we''ll back you all the way.

Just so you know: if your application is successful, we''ll ask you to complete a criminal record check. Depending on the role and any convictions, we may withdraw the ..... full job details .....