Solution Architect - BPO - BPO, CCaaS, PreSales, CX, Full Time onsite London 5d/w (Outside

Solution Architect - BPO - BPO, CCaaS, PreSales, Solution Design, PoC, CX RFP, RFI, AI, Automation, Transformation, Central London 5d/w, Outside IR35 This is an exceptional Solution Architect - BPO contract opportunity to join a leading London-based technology company. The Solution Architect - BPO contract is full time onsite 5 days a week on site in Central London. Therefore, you must be based within a commutable distance. The Solution Architect - BPO role is Outside IR35. As Solution Architect - BPO you will partner with sales, product and delivery teams to understand client needs, design tailored BPO and CCaaS solutions and clearly articulate their business value. The Solution Architect - BPO will lead discovery, solution architecture, proof-of-concepts and technical assessments, producing scopes of work, designs and implementation plans that balance client goals with technical constraints. You will support presentations and RFP/RFI responses, advise on integrations and deployment, manage senior stakeholders and ensure a smooth transition into delivery. The Solution Architect - BPO will also shape AI-enabled workflow redesign, automation strategies and operating model improvements while supporting delivery mobilisation, risk assessment and successful outcomes throughout the engagement. Key skills as Solution Architect - BPO Proven commercial experience as a Solution Architect - BPO, Pre-Sales Solution Architect or similar Strong BPO CCaaS knowledge POC, RFI,RFP AI ..... full job details .....