Software Support Engineer

Software Support Engineer

Cowes, Isle of Wight | up to 44K + Benefits

Are you a skilled Software Support Engineer? Join a specialist software company delivering solutions that power efficiency, safety, and sustainability worldwide.

What You''ll Do:

• Support users and engineers remotely or on-site
• Troubleshoot, diagnose, and resolve software issues
• Deliver user training and create support documentation
• Deploy and configure software solutions
• Collaborate with developers to improve system performance

What You''ll Bring:

• 3+ years of work experience in troubleshooting and deploying software packages and solutions

• Strong knowledge of Microsoft OS, networking, and relational databases
• Proactive problem-solving mindset and strong communication skills

Bonus Skills:

• Degree in Engineering or IT
• Experience in system integration or software development
• Familiarity with SQL Server, DCOM, OPC, Windows security

What''s on Offer:

• 37-hour work week (Mon-Fri)
• 25 days holiday + bank holidays
• Pension, bonus, healthcare, and more
• Long-term career opportunities in a collaborative team

Ready to make an impact? Apply now and help deliver world-class software solutions across global industries.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate -1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn''t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.