Software Implementation Consultant / Customer Success Executive

We''re working with an established and growing technology business looking to hire a Software Implementation Consultant to join their customer delivery team. This is an excellent opportunity for someone who enjoys working directly with customers to deliver successful software implementations from project kick-off through to go-live.You''ll play a key role in ensuring customers adopt the platform successfully by managing implementations, configuring solutions, coordinating integrations, and delivering a seamless onboarding experience.The RoleLead software implementation projects for new customers from discovery through to go-live.Gather business and technical requirements to understand customer workflows and objectives.Configure the software platform to meet customer requirements and best practices.Coordinate data migrations and system integrations where required.Work closely with internal Product, Engineering, Support, and Customer Success teams to ensure successful project delivery.Deliver customer onboarding sessions, workshops, and end-user training.Manage implementation timelines, milestones, risks, and stakeholder communication.Provide post-implementation support to ensure a smooth transition into ongoing customer success.About YouWe''re looking for someone with:Experience delivering SaaS or enterprise software implementations.Previous experience in an Implementation Consultant, Implementation Specialist, Implementation Manager, Professional Services, Solutions ..... full job details .....