Software Account Manager

You will be the support person or the sales person in the office who is trying to improve the customers'' experience, you will like customers and enjoying helping them. You might get a bit of criticism for wanting to get it right first time and be frustrated that other people don''t see it your way. Being the customer''s evangelist is just your thing.Your background will be working for a software company doing:Telesales orCustomer support orCustomer success for a software company.Customer Account Manager Home based with travel to cleinst twice every weekBasic £35,000 to £40,000 with commission of £20k to £40KThis software company have about 400 clients 2 major accounting software solutions.They are very focused on doing the right thing for their customers and being a good company a good employer and a happy place. SummaryThis job is about knowing your customers andBeing the customer advocateBeing a friend to the customer and being aware of their issues.You will have the authority to fix things, make decisions and get it right.You will be aware of the support issues, the functionality they are using, the plans they have.You will have about 80 accounts and your job is to:Sell them more softwareSell them upgradesSell consultancy and trainingAnd make sure they are using the software properly.You will have a target of about £300K and all the account managers hit target.Why would you want this job?Great product, market leading accounting software with SaaS version and recognised ..... full job details .....