Social Value Coordinator ? Research & Measurement

Clear Voice have an exciting opportunity to recruit a Social Value Coordinator – Research & Measurement Specialist to join our team!

Location: Homebased
Contract:  Permanent
Salary: £34,682

About us: 

Clear Voice is a growing language service provider and an award-winning social enterprise that delivers telephone interpreting, video interpreting, face-to-face appointments, translation, and transcription services. Clear Voice’s ethical, adaptable, and personal values set us apart in the industry and attract a wide range of clients. These include businesses, local authorities, government, legal, healthcare, and education. We have an especially strong reputation in the charity sector, particularly with asylum and refugee charities. 100% of Clear Voice’s profits are donated to our parent charity Migrant Help.

The Social Value Coordinator – Research & Measurement Specialist role:

Part of the Social Value team, the Social Value Coordinator - Research and Measurement Specialist is a new and exciting role at Clear Voice. You will support the delivery of Clear Voice’s social value programmes, social value strategy, evidence collection and impact measurement. Working closely with the Social Value Manager and Social Value Team you will focus on accurately monitored, evaluated and reported evidence for any social value measurement frameworks used by Clear Voice to measure their social impact. 

Key responsibilities of our Social Value Coordinator – Research & Measurement Specialist:

• Support the Social Value Manager and Social Value Team in delivering the social impact strategy.
• Assist with implementing social value measurement frameworks such as TOMs, HACT and the Social Value Portal.
• Support engagement with clients, partners, charities and community organisations identified through research.
• Support the Social Value Manager and Social Value Team in collecting, validating and maintaining accurate data and evidence for all social value activity.
• Conduct research to identify new social value activities, partnerships or initiatives that could contribute to Clear Voice’s growth in social value.
• Research emerging community needs and best practice trends in social value to support programme development.

The experience and skills you need:

• Experience in social impact measurement, social value delivery or a related field.
• Demonstrable project coordination experience, managing multiple tasks simultaneously.
• Strong experience building and maintaining B2B relationships.
• Experience with evaluation, monitoring and reporting.

Clear Voice is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:  

This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:

• Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

These are some of the benefits we offer

• Our working week is 35 hours per week offering flexibility and work life balance
• Enhanced family friendly provisions
• Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
• Option to buy or sell up to 5 days of annual leave
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
• Wellbeing support.
• Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 29 July 2026

If you are interested in becoming our new Social Value Coordinator – Research & Measurement Specialist, please click 'APPLY' today. We look forward to hearing from you!

Artificial Intelligence (AI) can be a valuable tool during the application process, for example to help structure your sentences and identify your transferable skills. However, please ensure you don’t rely on it entirely. As your application will be reviewed by people, not systems, it is often easy to recognise when AI has been heavily used. We want to hear your unique voice and understand your experience.

??Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

We encourage applications from disabled people and aim to progress candidates who meet the minimum criteria to the next stage of the recruitment process, For more information on how we apply the disability confident scheme.

Please note this vacancy may close early depending on applications received

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer.