SMS Assurance Product Manager

Job Title: SMS Assurance Product ManagerLocation: ChesterContract Type: 12 monthsRate: £650 - 750 per day (Umbrella)Join our dynamic Employee Endpoints and Digital Strategy team, where we''re on the lookout for an enthusiastic SMS Assurance Product Manager! This role is pivotal in supporting a portfolio of 130,000 corporate mobile devices across 40 countries. If you thrive in a fast-paced environment and have a passion for SMS technologies and compliance, we want to hear from you!Your Role:As the SMS Assurance Product Manager, you will:Enhance SMS Capture Assurance: Drive initiatives to ensure 100% compliance across all captured locations.Meet Legal Obligations: Ensure that SMS Capture services align with all legal and regulatory requirements.Maintain Audit Trails: Keep thorough documentation for compliance reporting and audits.Vendor Engagement: Lead collaborations with vendors onboard new SMS Capture products, ensuring global SMS coverage with effective capture controls.Define the Roadmap: Craft the SMS roadmap in line with industry standards, adapting to evolving business needs and technological advancements.Ideal Candidate:We''re seeking a proactive individual with:Technical Expertise: Strong understanding of mobile networks, SMS protocols, and capture technologies. Familiarity with vendors like Smarsh and Telemessage is a plus!Experience in Monitoring: Proven track record in monitoring and troubleshooting messaging services.Knowledge of ITIL Processes: Familiarity with ..... full job details .....