Smart Interventions Scheduler

Our client is looking for a highly organised Smart Interventions Scheduler to join their Operations team. In this pivotal role, you ll be responsible for coordinating field resources, managing schedules, and ensuring all activities are delivered in line with industry Service Level Agreements (SLAs). The environment is fast paced and dynamic, so strong communication skills, accuracy, and exceptional attention to detail are essential. This a 1 year temporary position which has the potential to be extended. Key Responsibilities Scheduling and Operations Safely schedule direct staff and contractors across the region. Maximise utilisation of resources and maintain accurate scheduling systems. Operate work management tools such as MRS, GPS, SAP, and other PC systems. Raise and process purchase orders and generate management reports. Provide regular updates to Field Engineers and Supervisors. Record and manage annual leave and staff absences. Update systems with timely information from field teams. Customer and Stakeholder Communication Handle internal and external customer queries. Liaise with customers to arrange appointments and provide job updates. Ensure Electricity Guaranteed Standards are met and accurately recorded. Support investigations into customer complaints. Communicate with contractors and local authorities regarding NRSWA and Section 74 compliance. Raise or request Street Works Notices and Permits. Teamwork and Compliance Work ..... full job details .....