Small Tool Engineer

Our client is a well-established supplier of high-quality automotive tools, workshop equipment and specialist technical products for the UK trade market. Known for their reliability, technical expertise, and excellent customer support, they operate a dedicated Service Centre that ensures the performance and longevity of their products. Following recent relocation to Wellingborough, an exciting opportunity has arisen for a Workshop Engineer (Service Centre Technician) to join their growing Service Centre team. This is a hands-on, technical role offering long-term career potential in a supportive environment.Reporting to the Service Centre Manager, the Workshop Engineer will handle customer returns, carry out product repairs, and provide technical support across a range of branded and outsourced products. The role involves assessing, repairing, refurbishing, and processing equipment to high standards, while liaising with both customers and suppliers.Overview Process customer returns accurately, efficiently, and in a timely manner.Handle warranty and non-warranty repairs, issuing replacements as required.Liaise with suppliers regarding warranty and non-warranty returns.Assess products, prepare quotations, and carry out technical repairs.Inspect and recondition products through the internal recycling scheme.Collaborate with the Product Department on new product launches, including testing, quality review, spares requirements, manual proofing, and warranty processes.Maintain and ..... full job details .....