Slovenian-speaking Customer Support Advisor

Are you fluent in Slovenian and English and looking for a full-time role where you can use your language skills every day?We''re recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You''ll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home.What you''ll be doingYou''ll support customers with a range of everyday enquiries, including:Missing ordersPayment queriesProduct availabilityOrder amendmentsCancellationsGeneral customer questions via social media and emailYou''ll need to be patient, helpful, and professional, and able to write clear, friendly responses.What''s on offer26,520 GBP per yearFull-time, permanent role40 paid hours per weekHybrid working: 2 days in the Belfast office, 3 days from homeRotational shifts between 8am and 12am, Monday to Sunday28 days paid holidayEmployee assistance supportEmployee discount benefitsStock purchase schemeGym discountInsurance discountsWhat we''re looking forExcellent Slovenian and English written and verbal skillsAt least 6 months'' customer service experienceStrong knowledge of social mediaSocial media or content moderation experience would be a bonusFully flexible to work rotational shifts between 8am and 12am, ..... full job details .....