Site Supervisor

We are looking for an experienced Site Supervisor to lead and oversee cleaning operations across multiple sites, ensuring high standards of service delivery and customer satisfaction. This is an excellent opportunity for a proactive and customer-focused supervisor who thrives in a fast-paced facilities management environment. Location: Travelling between Glasgow (G21 1AA) and Edinburgh (EH11 4YY) Mail CentresWorking Hours: 37.5 hours per week start times usually between 6am - 8am.Working Days: Monday - Friday, Saturday and Sunday may sometimes be required.Pay Rate/Salary: £14.31 per hour - £27,900 per yearType of Role: Temporary to PermanentKey ResponsibilitiesSupervise and support Cleaning Operatives across 2 sitesEnsure cleaning standards meet contractual and compliance requirementsManage staffing levels, overtime, absenteeism, and resource planningConduct site inspections and implement action plans where requiredMonitor soft services performance including waste, pest control, and grounds maintenanceSupport cost control initiatives for consumables and materialsMaintain strong customer relationships and resolve escalated FM issuesEnsure compliance with health and safety policies and proceduresCoach, train, and develop team members to maximise performanceAbout YouProven supervisory experience within the cleaning or Soft FM industryStrong knowledge of cleaning standards and methods (BICS preferred)Excellent communication and customer service skillsConfident using IT systems, ..... full job details .....