Single Point of Access Officer (SPOA)

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred. We''re looking for a part-time (30 hour per week) Single Point of Access Officers (SPOA) to join our friendly, professional and passionate team to provide robust initial assessments of clients referred to our services, ensure that risks are identified and that people get the right support at the right time to help them deal with the impact of sexual abuse. The successful candidate will be an excellent communicator and a good team-player. You''ll be the first point of contact for most new clients, and will mostly be providing assessments by phone or online. You might be the right person for the role if you have: At least one year''s experience of supporting or assessing people with complex needs Experience in delivering services in a confidential environment and in safeguarding clients when risks are identified Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation Competent multi-tasking skill We''re keen to hear from you if you are looking for a new and exciting challenge. In exchange we offer a competitive salary, 27 days annual leave (pro rata) plus bank holidays and ..... full job details .....