Shift Maintenance Technician

Our client is looking for a dedicated Shift Maintenance Technician to join our Critical and Technical Services team. In this role, you will resolve and complete day-to-day work orders in high-priority client environments, ensuring tasks are completed efficiently, safely, and to the highest standards of customer satisfaction.

Please note this position operates on a continental shift pattern (days/nights), offering varied working hours to meet client needs.

Key Responsibilities:

• Qualify and act as an Authorized Person (AP) within 6 months of onboarding.

• Maintain accurate records of completed and outstanding work using our in-house system.

• Ensure all contractors and staff comply with company, client safety, and security requirements.

• Participate in the Critical Services Training Program.

• Communicate effectively with clients and management.

• Collaborate with other technicians to resolve operational challenges.

• Provide cover for colleagues during holidays, training, and sickness.

• Complete Planned Preventative Maintenance and provide condition assessments of plant and equipment.

• Log and address incidents promptly and accurately.

• Follow defined procedures to solve straightforward problems while exercising limited discretion.

Skills & Knowledge Required:

Essential:

• Strong technical and fault-finding skills

• Qualified to a minimum of City & Guilds in Electrical (or HNC)

• Excellent administrative and procedural skills

• Proficient in Microsoft Office

• Strong interpersonal and communication skills

• Knowledge of Mechanical & Electrical services operation

• Ability to operate and interrogate BMS systems

• Familiarity with business-critical services (UPS, Generators, Comms Rooms)

Desirable:

• Electrical or Mechanical Apprenticeship (or equivalent)

• Report writing skills

• 18th Edition IEE regulations

• HV trained

Aptitude & Personal Attributes:

• Able to work independently and take ownership of tasks

• Highly organized and able to prioritize under pressure

• Confident, calm, and professional in high-pressure environments

• Self-motivated with a drive for exceptional customer service

• Team player with strong energy and integrity

• Excellent verbal and written communication skills

Working Conditions:

• Continental shift pattern (days/nights)

• Out-of-hours availability as part of escalation procedures

• Flexibility regarding working hours

Core Competencies:

• Exceptional customer focus and responsiveness

• Ability to build enduring client relationships

• Analytical and detail-oriented

• Personal drive to exceed goals and expectations

RG Setsquare is acting as an Employment Agency in relation to this vacancy.