Shared Services Support Administrator

Shared Services Support Administrator ,Bristol, Hybrid working We re looking for a highly organised and proactive Shared Services Support Administrator to join our growing team. This is a fast-paced, varied role where you ll play a key part in keeping operations running smoothly. Supporting our cabling and engineering teams, you ll coordinate work, manage service tickets, and ensure delivery meets agreed SLAs all while helping provide an excellent customer experience. If you enjoy being at the centre of operations, solving problems, and keeping things on track, this role offers real impact and visibility. What You ll Be Doing Service Coordination and Ticket Management Manage and coordinate service tickets from logging through to completion Monitor progress to ensure work is delivered within SLAs Liaise with engineers, supervisors, and stakeholders to coordinate activity Escalate delays or risks to maintain service performance Operational and Customer Support Act as a key point of contact for service and admin queries Support operational teams with day-to-day coordination Attend meetings and provide updates on tickets and performance Fleet and Vehicle Coordination Book servicing and maintenance and maintaining accurate fleet records Monitor vehicle usage and mileage What We re Looking For Essential Experience in an administrative or coordination role Strong organisational skills with the ability to manage multiple priorities High attention to detail and accuracy ..... full job details .....