https://jobs.co.uk/job/servicenow-workflow-consultant-hays-specialist-recruitment-limited--c15bf601-e8c8-42d4-972e-13fcd09552ee RSS feed for ServiceNow Workflow Consultant at Hays Specialist Recruitment Limited. en-gb Sat, 29 Aug 2026 15:17:36 GMT https://jobs.co.uk/job/servicenow-workflow-consultant-hays-specialist-recruitment-limited--c15bf601-e8c8-42d4-972e-13fcd09552ee https://jobs.co.uk/job/servicenow-workflow-consultant-hays-specialist-recruitment-limited--c15bf601-e8c8-42d4-972e-13fcd09552ee Sat, 29 Aug 2026 11:52:57 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Your new company I''m looking for a ServiceNow/ITSM Workflow Consultant who can work for a credible business on a contract basis. This role will be a hybrid working role. The requirement will be to deliver a consultancy piece. Your new role The ServiceNow / ITSM Workflow Consultant role sits within the Computacenter Tech Ops Res suite of services to configure and improve ITSM workflows, evidence capture and operational controls that support Operational Resilience delivery.Key Skills and Experience Experience configuring or designing workflows in ServiceNow or equivalent ITSM platforms. Understanding of ITSM processes including incident, change, problem, service request, CMDB, knowledge, continuity actions and reporting. Ability to convert process requirements into user stories, workflow designs, form requirements and data capture rules. Experience with evidence management, reporting, dashboards, automation or system-of-record design is desirable. Strong analytical, documentation and stakeholder communication skills. Ability to balance platform capability, user experience, governance and resilience evidence requirements. What you need to do now If you''re interested in this role... Permanent