ServiceNow Tech Lead - Contract - Wokingham - £425/day - Inside IR35

ServiceNow Tech Lead - Contract - Wokingham - £425/day - Inside IR35 We are seeking an experienced ServiceNow Technical Lead to join a global technology services organisation on a fully office-based contract in Wokingham. The successful candidate will be responsible for designing, developing, and implementing solutions on the ServiceNow platform whilst leading a team of developers, combining strong technical expertise with leadership and strategic thinking to ensure alignment with business requirements and best practices. Key Responsibilities: Lead the technical delivery and continuous improvement of the ServiceNow platform, ensuring alignment with industry best practices and organisational goals Oversee the configuration and administration of the ServiceNow platform, ensuring it meets organisational needs and supports effective service delivery Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning Review business processes to leverage ServiceNow platform capabilities for improvement Collaborate with cross-functional teams to define and document ITSM policies, procedures, and workflows Drive the technical implementation of new ServiceNow AI offerings, including Now Assist, Agentic workflows, and AI Control Tower What You Will Ideally Bring: At least 5+ years of experience with workflows across key areas of the ServiceNow platform (ITSM, ITAM, ITOM, IRM), with a solid understanding of configuration and ..... full job details .....