ServiceNow Support Developer To £65k Hybrid

ServiceNow Support Developer nr. Welwyn Garden City(Hybrid - 2 days onsite per week) 45,000 - 65,000 DOEWe''re hiring on behalf of a trusted client for a ServiceNow Platform Support Consultant to join their ServiceNow operations team. This is a great opportunity for someone with solid ServiceNow Development experience who enjoys solving problems, supporting critical systems, and working in a collaborative environment. You need to have a development background, but be open to moving away from it (35% development in this role). What You''ll Be DoingSupporting a global, business-critical ServiceNow platform (24/7 environment).Managing incidents, problems, and defects ensuring smooth ticket progression.Delivering configuration fixes and occasional code fixes utilising your ServiceNow Developer background (approx. 20% of the role).Handling app/plugin upgrades, patch testing, and performance monitoring.Collaborating with internal teams and offering guidance to junior colleagues.What We''re Looking ForA good solid background in ServiceNow Development/Coding, perhaps moving up from an Admin level.Strong understanding of ITIL/ITSM processes, especially incident/problem management.Comfortable with JavaScript, XML, JSON, HTML, CSS.Organised, proactive, and confident in taking ownership of technical issues.Excellent communication skills across technical and non-technical teams.Why Apply?Clear progression into technical leadership.Hybrid working model - just 2 days a week in the ..... full job details .....