ServiceNow Specialist

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations, you''ll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence - you''ll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals. About our roleProduct Vision and Strategy: Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company''s goals and objectives.Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features.Backlog Management: Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements.User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.Project Management: Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and ..... full job details .....