ServiceNow Platform Architect

The Role The ServiceNow Platform Architect is responsible for defining the overall architecture, strategy, and governance of the ServiceNow platform across the organization. This role ensures scalable, secure, and high-performing solutions aligned with enterprise architecture standards and business objectives. Responsibilities Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications. Collaborate with business stakeholders, enterprise architects, and technical teams to define the architectural vision and roadmap for ServiceNow implementations. Maps ServiceNow''s AI capabilities-such as Now Assist, Agentic workflows, and AI Control Tower-to business objectives Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability. Architect integrations between ServiceNow and third-party systems, ensuring seamless data flow and system interoperability. Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards. Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows. Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, ..... full job details .....