Servicenow Lead

Service Innovation and Development Lead1 day onsite in Luton3 month contract likely to extend until end of 2026Role DescriptionThe ideal candidate for this pivotal Service Innovation and Development Lead role will demonstrate a proven track record in driving strategic change and commercial value within complex IT service environments. We are seeking a proactive, commercially astute leader who can translate strategic vision into tangible business outcomes across broad stakeholder groups. Transferable skills in strategic client engagement, product life cycle management, and platform evangelism are highly valued.Your role is accountable for driving strategic evolution, shifting our engagement model from reactive support to proactive value creation. You will define and own the comprehensive product roadmap for our core Service Intelligence platforms, translating client vision into actionable plans and developing compelling business cases to unlock significant commercial value and ROI. Key to this will be your expertandnbsp;client and stakeholder management, fostering adoption of our digital solutions, and leading the prioritisation of all strategic demand to deliver demonstrable business outcomes and transformational change.Your transferable skills and experience:Strategic Product andamp; Roadmap Leadership: Proven ability to define comprehensive product roadmaps and translate strategic vision into actionable plans.Commercial Acumen andamp; Value Realisation: Demonstrated ..... full job details .....