Servicenow Implementation Specialist

Overview

ServiceNow Implementation Specialist

– UK (Hybrid / Flexible working)Salary: Negotiable (depending on experience)What you''ll do

Develop and deliver

ServiceNow workflow applications , including:Customer Experience: CSM, Field Service Management, Customer Service PortalTechnology Experience: ITSM, ITOM, ITAMEmployee Experience: HRSD, onboarding, workplace service delivery

Design modern user experiences using ServiceNow\''s Experience Layer, UI Builder, and portals.Integrate ServiceNow with external systems (CRMs, HR platforms, eCommerce, etc.) via REST/SOAP APIs and IntegrationHub.Manage data migration and ensure alignment across ServiceNow modules and external platforms.What you''ll bring

Proven expertise with the

ServiceNow platform

(Customer, Technology, and Employee Experience workflows).Strong understanding of

customer journeys

(marketing, sales, commerce) and

employee lifecycles

(onboarding, career development).Technical proficiency in

JavaScript, HTML, CSS, Glide API, Flow Designer, IntegrationHub .Experience in

system integration

and workflow automation.Excellent communication and collaboration skills with an ability to bridge technical and business needs.Problem-solving mindset with the ability to innovate and troubleshoot complex issues.Security clearance

This role requires

Baseline Personnel Security Standard (BPSS)

checks. Candidates who have lived outside the UK in the past 3 years may require additional checks.What\''s in it for you

Hybrid-first working with genuine flexibility.Extensive opportunities for

professional growth , including certifications and access to 250,000+ learning resources.

(unlimited training budget)A culture that encourages innovation, collaboration, and continuous learning.The chance to shape the future by delivering impactful technology ..... full job details .....