ServiceNow CSM Process Consulant

Job Title: ServiceNow CSM Process Consultant Location: London 2 days a week Salary/Rate: £450 inside IR35 Start Date: 16th September Duration: 6 months initiallyCompany IntroductionWe have an exciting hybrid opportunity now available with a global IT service and consulting organisation, they are looking for a skilled ServiceNow CSM Process Consultant to join their team on an initial 6 month contract.They''re looking for an experienced Consultant to lead process improvements and work with senior stakeholders to deliver business-focused solutions in Agile/Scrum environments.Required Experience:Business Process Consulting experience.Proven experience leading ServiceNow process implementation and improvement engagements.Strong ability to analyze business challenges and recommend strategies aligned to desired business outcomes.Experience working directly with senior stakeholders, sponsors, and business process owners.Demonstrated experience working within Agile/Scrum environments.Strong understanding of Customer Service Management (CSM) processes and ServiceNow capabilities.Skills looking for:ServiceNow Customer Service Management (CSM)Business Process ConsultingAgile MethodologyITIL Foundation CertificationServiceNow System Administrator CertificationNow Create CertificationServiceNow Product Implementation CertificationIf you have strong ServiceNow CSM Process experience this could be an excellent contract opportunity for ..... full job details .....