ServiceNow Architect - TSM

Our client is looking for a ServiceNow Architect to join their team initially for a 6 months contract.This is a hybrid role with 2-3 days per week in central London.The daily rate is £550-£570 per day outside IR35.Overview:A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities* Architecture andamp; Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory).* Implementation andamp; Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.* Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.* Governance andamp; Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.* Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience* Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.* ..... full job details .....