Service Transition and Application Support Specialist

Service Transition andamp; Application Support Specialist - Digital HealthLocation: Jersey/HybridContract: September 2026 - January 2027Working Arrangement: Hybrid - regular on-site attendance in Jersey will be requiredI''m supporting a large public-sector healthcare organisation in Jersey that is strengthening its Digital Health function with additional interim service transition and application support capability.The wider technology estate is supporting a number of critical digital programmes alongside significant operational demand and a backlog of technical work. This role will help ensure new and changed applications are transitioned safely and effectively into operational support, with the right support models, documentation, ownership and readiness in place.This is not a conventional application support role. The focus is on service transition, operational readiness and establishing sustainable support arrangements for applications moving from project delivery into BAU.The Role:Supporting the transition of new and changed applications into operational supportAssessing and coordinating operational readiness prior to go-liveDeveloping and implementing application support modelsDefining support ownership, escalation routes and operational responsibilitiesSupporting service acceptance and transition into BAUProducing and maintaining support documentation, operational procedures and knowledge materialCoordinating knowledge transfer between project, technical, supplier and ..... full job details .....