https://jobs.co.uk/job/service-team-leader-protech-recruitment-ltd--dafc1bf1-4070-4378-b211-0aead4f236a1 RSS feed for Service Team Leader at ProTech Recruitment Ltd. en-gb Tue, 14 Jul 2026 02:23:50 GMT https://jobs.co.uk/job/service-team-leader-protech-recruitment-ltd--dafc1bf1-4070-4378-b211-0aead4f236a1 https://jobs.co.uk/job/service-team-leader-protech-recruitment-ltd--dafc1bf1-4070-4378-b211-0aead4f236a1 Sun, 12 Jul 2026 23:00:00 GMT Location: Borehamwood | Salary: Negotiable | Type: Permanent | Service Team Leader Elstree, Borehamwood We are looking for an experienced and motivated Service Centre Team Leader to oversee the day-to-day operation of our Fusion Splicer Service Centre. This is a hands-on leadership role responsible for managing a team of service technicians, ensuring repairs and servicing are completed efficiently, and delivering excellent customer service. Working closely with the Product Manager and other departments, you will help drive performance, maintain high quality standards, and ensure customer requirements are met. Key Responsibilities as a Service Team Leader Lead the day-to-day operations of the Service Centre. Manage and prioritise repair, inspection and refurbishment workloads. Line manage, motivate and develop a team of Service Technicians. Approve service quotations and sales/service orders. Monitor service performance and produce regular KPI reports. Work with the Product Manager to manage stock levels, budgets and departmental performance. Ensure refurbished equipment meets quality standards before release. Provide technical support to customers via email and telephone where required. Coordinate with internal teams to suppo... Permanent