Service Team Coordinator-HYBRID

Job Title: Service Team CoordinatorOur client, a rapidly expanding organisation is seeking a Service Team Coordinator to help manage their southern division. If you''re organised, enthusiastic, and thrive in a collaborative environment, we want to hear from you!Why Join Us?Competitive Salary: We value your hard work and offer a salary that reflects that.Comprehensive Benefits: Enjoy private healthcare for you and your family, annual bonuses, and a healthy rewards scheme.Long Service Rewards: Additional leave after 5 years and opportunities to buy or sell annual leave days.Personal Development: Tailored development plans to help you grow and thrive in your role.Fantastic Work Environment: Join a team with high staff retention rates and a positive atmosphere. What You''ll Be Doing:As a Service Team Coordinator, you will play a vital role in ensuring our engineers are well-coordinated and our customers are happy. Your responsibilities will include:Scheduling engineer''s diaries and maintenance visits.Maintaining regular communication with customers to confirm visits.Handling general office administration and answering incoming calls.Reacting promptly to call-outs and managing stationery and office expenses orders.Keeping engineer''s training records updated and submitting reports/quotes on time.Processing holiday requests and setting up new maintenance contracts.Producing invoices and quotes based on engineer''s reports.Reviewing engineer overtime claims for management approval. ..... full job details .....